Warranty Coverage Period:

Warranty ranges from 1 year to 3 years, depending on the annual maintenance contract covering periodic service.

Coverage Includes:

• Mechanical and Electronic components and defects in materials.
• Software updates and technical support.

Exclusions:

• Damage caused by misuse, abuse, or unauthorized modifications.
• Natural wear and tear, or damage due to natural disasters.
• Damage resulting from improper installation or maintenance by unauthorized personnel.

Warranty Terms and Conditions

1. The warranty is valid only when the product is used under normal operating conditions.
2. The warranty does not cover loss of access due to forgotten codes or misplaced keys/cards.
3. Proof of purchase and installation date must be provided for warranty claims.
4. Warranty services will be provided through – On-site repair/Replacement of parts/another service method.

Claim Process

1. Contact our customer service team at [Phone Number] or email [Email Address].
2. Provide the following information:

• Proof of purchase and installation date.
• Description of the issue.
• Photos or videos of the problem (if applicable).